When it comes to protecting your company’s security, IT is an essential area to focus your efforts. IT encompasses many things: Internet security, emails, all computer systems and files, private employee and customer information, any data vital to your business, and so much more. Without proper IT security, you’re gambling with the fate of your company.
Basics like firewalls and anti-virus software are good—you probably already have those implemented. But they are just that—basics. In the digital age that we are in today, these preventative measures aren’t enough. Even the most traditional of mom-and-pop shops require a variety of IT systems, and those systems need constant maintenance and monitoring to remain in good shape.
As most business owners are discovering, you simply don’t have time to be a business owner and an IT specialist. Plus, you might not have a clue about IT, and your neighbor’s son who’s in to computers—yeah, he isn’t cut out for the job either.
Enter remote IT monitoring (or remote monitoring and management—RMM for short). Check out just a few of the benefits of hiring an IT company to remotely ensure the security and function of your business’s IT systems:
3 benefits of remote monitoring:
- Simple and effective: The RMM provider will not have to send a technician out to your office, nor will you have to meet with them. Once you hire a company for RMM, they will have access to your systems and can begin proactively monitoring around the clock. Convenience is the main reason why many companies opt for these services. You don’t need to hire a full-time technician. You don’t even have to deal with the IT company unless a problem arises.
- Prevention is the best medicine: Even the slightest network issue can open the door to severe digital threats. Since RMM includes regular scanning for malware, your technicians will take care of any suspicious activity and alert you if something serious is going on.
- Multiple services: Remote monitoring entails more than just malware detection. Remote monitoring also typically includes spam management, desktop optimization, and backup services for all of your important company data. With fixed-price IT support, you can get all of the services you need while remaining within budget.
When working with a reputable company, RMM services will save time, money, and the risk of something going astray with your IT systems. RMM is a hands-free, cost-effective solution to your IT needs.